University of Sarajevo

Terms of Use

SLI Sustainability Learning and Impact | thesli.unsa.ba, thesli.org

These terms govern use of thesli.unsa.ba and general enrolment rules for SLI programmes. The organiser is the University of Sarajevo, acting through the Office for Climate Change and Sustainability, within the University of Sarajevo Centre for Research and Development. Office contact address: Obala Kulina bana 7/II, 71000 Sarajevo, Bosnia and Herzegovina. Email: contact@thesli.org.

1 Website content and programme terms

The website provides information about education, resources and other sustainability activities. Browsing alone does not constitute enrolment, a payment obligation or marketing consent.

Before acceptance of an offer for a paid programme, we provide its specific terms: content, format, language, schedule, prerequisites, total price and included fees, payment deadline, access duration, cancellation rules and conditions for any completion document or certificate. These supplement this document. Previously disclosed and accepted programme terms take precedence for that programme, subject to mandatory law and consumer rights.

2 Applications and contract formation

Programmes are intended for people aged 18 or older. Applications are submitted by email under the relevant programme instructions. Participants must provide accurate information needed for enrolment and promptly notify us of changes.

An enquiry or application alone does not guarantee a place. Our reply provides an offer or enrolment instructions and expressly identifies when the application becomes binding, when the place is confirmed and whether prior payment is required.

Where an employer or other organisation enrols and funds a participant, the offer identifies the contracting party and the party responsible for payment.

3 Prices and payment

Courses are paid. Payment is made to the University of Sarajevo bank account under the official offer, pro forma invoice or payment instructions. The thesli.unsa.ba (thesli.org) website does not process card or other online payments.

Before any commitment, participants are informed of the currency, total price, applicable taxes, included services and any additional charges. External examination, licensing or certification fees are included only where expressly stated. A change to an advertised price does not alter an accepted offer without an appropriate agreement.

4 Educational platform and online collaboration platforms

User accounts and course content are hosted on the separate Office for Sustainability’s educational platform: https://training.thesli.org/. Access is provided under the programme terms. Participants must protect their credentials and must not share accounts, restricted materials or session links with unauthorised persons.

Online lectures and one-to-one training may use online collaboration platforms. Technical requirements, schedules and access duration are provided before enrolment. Participants are responsible for a suitable device and internet connection.

Recording, transcribing or publicly sharing sessions requires prior permission from the organiser and an appropriate legal basis for other participants’ data. This includes adding external automated recording assistants. Rules for any recording by the organiser are communicated in advance.

5 Cancellation and refunds

Cancellation, rescheduling and refund requests should be sent to contact@thesli.org with the participant’s name and programme title. Rescheduling and non-attendance rules for one-to-one training are specified separately.

If the organiser cancels a programme, the participant is offered a refund for the undelivered service or an alternative date with their agreement. For a material change to the schedule or content, the participant may reject the change and request a refund for the undelivered part. Refunds are made without undue delay and within the statutory deadline.

Where Bosnia and Herzegovina consumer distance-contract rules apply, consumers generally have 15 days from conclusion of a service contract to withdraw without giving reasons, subject to statutory exceptions. Before contracting, they receive written information on exercising that right and on the conditions for starting services early. Bank payment and email enrolment do not themselves exclude these rights. Contractual rules do not restrict mandatory consumer rights.

6 Participation and certificates

Participants must respect instructors and other participants, academic integrity and assessment rules. Attendance, assignment and completion requirements are provided in advance.

Attendance or course completion does not guarantee success in an external examination, a professional designation, employment or a third-party certificate. Where relevant, GRI, IFRS Foundation, GARP or other external programmes are subject to the published rules of the relevant issuer. The offer identifies who issues a completion document or certificate and what the price includes. A programme is not an academic degree programme and does not award an academic qualification or ECTS credits unless expressly stated and approved.

7 Intellectual property and permitted use

Texts, presentations, videos, assignments, visual identity and other materials are protected by rights belonging to the University or the relevant rights holders. Participants may use available materials personally for learning within the programme and any specific licence.

Sale, redistribution, public publication or use to deliver other training is not permitted without authorisation or another legal basis. Openly licensed materials may be used under their licence. Partner organisations retain ownership of their names and marks.

Participants retain rights to their own work, permitting the organiser to use it as needed to deliver and assess the programme. Public or promotional use is addressed separately.

8 Misuse and availability

Unauthorised access, security interference, disruption, harassment, impersonation and unauthorised collection of others’ data are prohibited. We may restrict access proportionately for a breach, providing reasons and an opportunity to complain; an urgent measure may precede notification to protect systems or participants. Financial consequences are determined under the contract and law, without automatic forfeiture of all payments.

Maintenance or technical problems may interrupt services. Where an interruption materially prevents contracted education, we arrange suitable replacement teaching or another remedy consistent with participants’ rights.

9 Liability and external links

We seek to provide accurate, current information. Educational content is not individual legal, investment, accounting or other professional advice. External links lead to services with their own rules.

These terms do not exclude liability that cannot lawfully be excluded or rights arising from non-performance or defective performance. Use of an external service does not remove the organiser’s obligations to participants.

10 Privacy complaints and amendments

Personal data processing is explained in our Privacy Policy at https://thesli.unsa.ba/privacy-policy/. Accepting these terms does not constitute consent to the newsletter or optional tracking.

Send enquiries and complaints to contact@thesli.org. We will seek to resolve disputes by agreement. The law of Bosnia and Herzegovina and its competent levels of government applies, preserving any mandatory consumer protection applicable to the relationship. Court jurisdiction is determined by applicable law.

Amendments are published with their effective date. Existing programme contracts remain subject to their accepted terms unless a change is legally required or subsequently validly agreed. The Bosnian and English versions are intended to convey the same meaning; differences are interpreted in accordance with the contract and mandatory law, without reducing participants’ rights.